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Serving Out-of-State Online Learners

List of complaint contacts by state

North Seattle Community College's own complaint process is a recommended first step toward resolving instructional and student service related issues.  The NSCC Student Handbook (page 19) describes the process in detail. 

Contact information for Washington State's own higher education complaint agency is included in the state list below.  Students may also contact our accreditation agency.  North Seattle Community College is accredited by The Northwest Commission on Colleges and Universities, which is recognized by the Council for Higher Education Accreditation and the U.S. Department of Education.

For more information, please contact North's e-Learning Support Center at north.elearning@seattlecolleges.edu

Alabama
North Seattle Community College does not accept applications for registration in online courses for students currently residing in Alabama

Alaska
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, Alaska 99811-0505
907.465.6741
To request a complaint form please send an email to: EED.ACPE-IA@alaska.gov

Arizona
Arizona State Board for Private Postsecondary Education
1400 West Washington, Room 260
Phoenix, Arizona 85007
Arizona web link

Arkansas  
North Seattle Community College does not accept applications for registration in online courses for students currently residing in Arkansas

California
Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
916.431.6959
California web link

Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
303.866.2723
Colorado web link

Connecticut
Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
860.947.1800
Connecticut web link

Delaware  
Delaware Department of Education
401 Federal Street
Dover, Delaware 19901
302.857.3388
Delaware web link general link (link not found for complaint process)

District of Columbia
Education Licensure Commission
941 North Capitol Street, NE
Washington, DC 20002
202.727.6436
District of Columbia web link  For complaint process, see section 2115 of regulations

Florida
Commission for Independent Education
325 W. Gaines St, Suite 1414
Tallahassee, Florida 32399-0400
850.245.3200
Florida web link

Georgia  
Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, Georgia 30084-5305
770.414.3300
Georgia web link

Hawaii
Hawaii Office of Consumer Protection
235 South Beretania Street, Suite 801
Honolulu, Hawaii 96813
808.586.2630
Hawaii web link

Idaho
Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
208.334.2270
Idaho web link general link (link not found for complaint process)

Illinois
Illinois Board of Higher Education
431 East Adams, Second Floor
Springfield, IL 62701-1418
217.557.7359
Illinois web link This link requests complaints be directed back to the institution.

Indiana
Indiana Commission on Proprietary Education
302 West Washington Street, Room E201
Indianapolis, IN 46204
1.800.227.5695
Indiana web link

Iowa  
Iowa College Student Aid Commission
603 E. 12th Street, FL 5th
Des Moines, IA 50319
1.877.272.4456
Iowa web link

Kansas  
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
785.296.3421
Kansas web link

Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort KY 40601
502.573.1555
Kentucky web link  general link (link not found for complaint process)

Louisiana  
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
225.342.4253
Louisiana web link

Maine
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, Maine 04333
207.624.6600
Maine web link general link (link not found for complaint process)

Maryland
North Seattle Community College does not accept applications for registration in online courses for students currently residing in Maryland

Massachusetts
Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
617.994.6950
Massachusetts web link

Michigan
Michigan Department of Licensing and Regulatory Affairs
PO Box 30714
Lansing, MI 48909
517.373.3085
Michigan web link

Minnesota  
North Seattle Community College does not accept applications for registration in online courses for students currently residing in Minnesota

Mississippi  
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
601.432.6372
Mississippi web link

Missouri
Missouri Department of Higher Education
205 Jefferson Street, P.O. Box 1469
Jefferson City, MO 65102-1469
1.800.473.6757
Email for additional information:  info@dhe.mo.gov

Montana  
Montana University System, Montana Board of Regents
2500 Broadway Street, PO Box 203201
Helena, MT 59620-3201
406.444.6570
Montana web link general link (link not found for complaint process)

Nebraska
Nebraska's Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln NE 68509-5005
402.471.0030
Nebraska web link general link (link not found for complaint process)

Nevada
Commission on Postsecondary Education
3663 East Sunset Road, Suite 202
Las Vegas, Nevada 89120
702.486.7330
Nevada web link 

New Hampshire
New Hampshire Postsecondary Education Commission
3 Barrell Court, Suite 300
Concord, NH 03301
603.271.2555
New Hampshire web link general link (link not found for complaint process) 

New Jersey
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625-0542
609.292.4310
New Jersey web link general link (link not found for complaint process)

New Mexico
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
505.476.8400
New Mexico web link  

New York
Office of College and University Evaluation
5 North Mezzanine
Albany, NY 12234
518.474.2593
New York web link

North Carolina
The University of North Carolina General Administration
(On behalf of the University of North Carolina Board of Governors)
910 Raleigh Rd., P.O. Box 2688
Chapel Hill, NC 27514
919.962.1000
North Carolina web link 

North Dakota
North Dakota State Board for Career and Technical Education
600 East Boulevard Avenue, Dept. 270
Bismarck, ND 58505-0610
701.328.2678
North Dakota web link general link (link not found for complaint process)

Ohio
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
614.387.1215
Ohio web link general link (link not found for complaint process)

Oklahoma
State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
405.225.9100
Oklahoma web link general link (link not found for complaint process)

Oregon  
Office of Degree Authorization
1500 Valley River Drive, Suite 100
Eugene, OR 97401
541.687.7478
Oregon web link general link (link not found for complaint process)

Pennsylvania
Department of Education Division of Higher & Career Education
333 Market Street, 12th floor
Harrisburg, PA 17126-0333
717.783.8228
Pennsylvania web link

Rhode Island
Board of Governors for Higher Education
Shepard Bldg. 80 Washington St.
Providence, Rhode Island 02903
401.456.6000
Rhode Island web link

South Carolina
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
803.737.2260
South Carolina web link

South Dakota  
Office of the Secretary of State of South Dakota
State Capitol
500 East Capitol Avenue
Pierre SD 57501-5070
605.773.3573
South Dakota web link

Tennessee
Higher Education Commission, Division of Postsecondary School Authorization
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
615.741.3605
Tennessee web link 

Texas  
Higher Education Coordinating Board
P.O. Box 12788
Austin, TX 78711
512.427.6528
Texas web link general link (link not found for complaint process)

Utah  
North Seattle Community College does not accept applications for registration in online courses for students currently residing in Utah

Vermont
State of Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501
802.828.3135
Vermont web link general link (link not found for complaint process)

Virginia
State Council of Higher Education for Virginia
101 N. 14th Street, 9th Floor
Richmond, VA 23219
804.225.2600
Virginia web link

Washington
Washington Student Achievement Council
917 Lakeridge Way, PO Box 43430
Olympia, WA 98504-3430
360.753.7800
Washington web link

West Virginia  
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E, Suite 700
Charleston, WV 25301-2800
304.558.2101
West Virginia web link

Wisconsin  
Wisconsin Education Approval Board
30 W. Mifflin St., 9th Floor, P.O. Box 8696
Madison, WI 53708-8696
608.267.7733
Wisconsin web link

Wyoming  
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
307.777.7690
Wyoming web link general link (link not found for complaint process)